DATA PROTECTION POLICY
Introduction:
At High Pro Headboard Ltd, we are committed to safeguarding your privacy and complying with the General Data Protection Regulation (GDPR). This policy outlines how we collect, use, and protect your information. High Pro Headboard Ltd serves as both a data controller for our retail business and a data processor for our drop ship customers. We collaborate with several sub-processors, all of whom adhere to our data protection policy.
Types of Information We Collect:
High Pro Headboard Ltd only collects information necessary for order processing. This includes:
- Customer name
- Customer address and postcode
- Customer contact phone number
- Customer email address
- Sales history
Customer Financial Data:
High Pro Headboard Ltd may process card payments related to customer orders. It’s important to note that we do not retain any card data. Payment processing is carried out by trusted partners such as Lloyds Cardnet and PayPal, who function as data processors and merchant service providers. Your payment information goes directly to their systems, and we do not have access to your financial data.
Lloyds Cardnet’s privacy policy is accessible at the following link, demonstrating their compliance with relevant legislation: Lloyds Cardnet Privacy Policy.
PayPal’s privacy policy is also available here, reaffirming their compliance with applicable regulations: PayPal Privacy Policy.
How We Use the Information We Collect:
The data we gather is exclusively used for order fulfilment and warranty purposes. It is shared with sub-processors essential for order fulfilment, all of whom have GDPR-compliant policies or have agreed to comply with our policy.
Marketing:
We occasionally share customer data with third parties for improving targeted advertising to ensure you receive relevant ads and products. We obtain consent for such sharing as required by law or relevant policies, such as Google’s EU User Consent Policy, ensuring the protection of your data.
Where We Store Information:
Customer data is securely stored in High Pro Headboard Ltd’s G-Suite account, including sent items in Gmail accounts and Google Drive cloud storage. G-Suite is GDPR-compliant, and we are confident in their responsible and secure data storage practices. Further information on their GDPR compliance can be found here: G-Suite GDPR Compliance.
How We Share Information with Third Parties:
We share data with trusted third parties through G-Suite, either via email or by sharing private links to specific folders in cloud storage. G-Suite’s GDPR compliance ensures secure and responsible data storage. Details can be found here: G-Suite GDPR Compliance
Cross Border Transfers:
Accessing and Changing Your Information:
You can review or request changes to your personal information by emailing your request to support@hi-qfurnishings.com. We will respond to confirm your identity and provide you with all data held on you.
Accountability:
High Pro Headboard Ltd has appointed a data protection officer responsible for adhering to the data protection policy. You can contact the data protection officer via support@hi-qfurnishings.com marking the email for their attention.
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COPYRIGHT:
All content on this website is copyright High Pro Headboard Ltd and its content providers unless expressly indicated. The Hi-Q Furnishings® trademark is owned by High Pro Headboard Ltd. Material from this site is for personal use only and may not be used for commercial or public purposes.